Responsibility & Accountability:
Every staff member at Nairobi Tour Promoters is responsible and accountable for their actions, whether to our teams or to our guests. Our responsibility to you is to provide an exceptional service and product from your initial contact with us until you are happily home after a trip of a lifetime. We rely on a comprehensive feedback system from our guests to ensure that we hear your compliments and concerns and continually do all in our power to improve our tours.
Service excellence & Efficiency:
We are extremely proud to be 100% African owned and managed. Living and working every day in Africa means that our finger is directly on the pulse of the continent and we can carry out quick implementations if required. This ensures you receive the best Africa has to offer with the comfort of knowing that you are travelling with the best connected local operator. Every cent we earn is spent in Africa. By Choosing Nairobi Tour Promoters you choose the best memories.
Quality of product & Value for money:
Countless hours are spent ensuring that every “i” is dotted and every “t” is crossed to ensure that we bring you tours that are of exceptional value. The delicate balance is to ensure that all tour costs are covered, all unforeseen incidents catered for, trucks are busy and that there is continual reinvestment to ensure that our tours continue to grow from strength to strength, while still delivering our guests a tour that they couldn’t have done for less themselves.